Shipping Policies
Order Placed:
Weekday before 6pm EST: Order ships out the same day
Weekday after 6pm EST: Order ships the next business day
Friday after 6pm EST: Order ships the following Monday.
Saturday or Sunday: Orders will ship the following Monday.
Domestic Shipping
|
Delivery Option |
Delivery Time |
Cost |
Important Info |
|
Standard Shipping |
5 - 7 business days Business days exclude weekends and holidays. |
$7.95 or FREE if orders are $50 and over |
|
|
FedEx 2-Day Shipping |
2 business days Business days exclude weekends and holidays. |
$19.99 |
|
|
FedEx Next Day Shipping |
1 business day Business days exclude weekends and holidays |
$49.00 |
|
*Shipping prices and delivery windows are subject to change.
All orders over $150 will be shipped with Adult Signature Required. You must be 21 years or older to accept the package.
International Shipping
| Delivery Option | Delivery Time | Cost |
| Canada Express |
2 - 3 business days Business days exclude weekends and holidays |
$28.00 CAD |
| International Standard |
3 - 4 weeks Business days exclude weekends and holidays |
$26.00 USD |
*Shipping prices and delivery windows are subject to change.
To ensure timely delivery, we recommend placing international orders well in advance of the required date.
Your order may be subject to import duties and taxes, which are levied once your package reaches your country. Forplay does not collect duties and taxes and cannot predict what your particular charges may be. Forplay is not responsible for any duties and/or taxes, if any, you may be required to pay.
Forplay is not responsible for any delays to international shipping that may be incurred due to delays through customs or transit times. For more information regarding your country's custom policies, please contact your local customs office.
CANCELLATION POLICY
We are unable to modify or cancel your order once it has been handed over to our warehouse. It is impossible to locate one order out of hundreds that are awaiting shipment.
Due to our high volume, all orders that are processed successfully go directly to the shipping floor within minutes after the order is placed to get it shipped to you as quick as possible. We are unable to modify or cancel your order once it has been placed and handed over to our warehouse. Please make sure all information is accurate when placing your order.
If the customer refuses to accept the package upon delivery, or if a package is returned as undeliverable due to incorrect address or missing apt number, or customer cannot pick up package from carrier's location, customers will receive a refund (not including shipping) with a $5.95 restocking fee deducted from the refund.
If you are not satisfied with your order, you can exchange or return the item (if applicable). Please see our return/exchange policy for further information.