Returns and Exchanges
30-Day Easy Returns and Exchanges
Need to return something? Not a problem. Send back the item you don't love within 30 days of the delivery date for an exchange, refund (if applicable) or store credit (less shipping and handling costs).
Customers are responsible for the return shipping.
FINAL SALES - All items marked as Clearance/Final Sale cannot be returned.
Please return your purchase in an unused condition, with its original packaging and all accessories intact. All items returned after 30 days will not be accepted and sent back to the customer.
Costumes are not eligible for refunds.
Costumes returned within 30 days of delivery date are accepted for exchange or store credit only.
Please be advised that once returns are received back in our possession, it can take two weeks for processing. Once the return is processed, you will receive an email confirmation.
For Your Convenience:
Download Return Authorization Form