Returns and Exchanges
If for any reason you are not completely satisfied with your purchase, we will gladly issue a refund (if applicable) or store credit (less shipping and handling costs).
- Costumes are not eligible for a refund. Costumes are accepted for exchange or store credit within 30 days of delivery date.
- FINAL SALES – All items marked as Clearance are final. FINAL SALE items CANNOT be returned.
- To be eligible for an exchange, credit or refund, merchandise must be returned with tags and sanitary liner (for swimwear) in tact and accompanied by a copy of the original invoice. Any item that is damaged or soiled cannot be returned.
- Refunds are accepted for items returned within 15 days of delivery date. Items returned between 16-30 days are accepted for exchange or store credit only. Any items returned after 30 days of delivery date will not be accepted and will be sent back at the customer’s expense.
- Store credit must be redeemed via telephone order only.